FT Customer Support Specialist (Work From Home)

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Health benefits / Wifi reimbursement / PTO - As a Customer Support Specialist you'll: Assist parents and Program Directors via email ...

FT Customer Support Specialist (Work From Home)

3 November 4:36 PM

Company: Wonderschool

Location: Irwin, Westmoreland County

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Description

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Health benefits / Wifi reimbursement / PTO - As a Customer Support Specialist you'll: Assist parents and Program Directors via email ticket, phone, and chat to resolve Tier 2-level requests regarding billing, enrollment, technical, and business support in the Wonderschool platform; Work effectively across teams to resolve customer requests on tight timelines while delivering high quality customer service; Research and create or … View full job description

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